Additional Information

Value for Money and a Personal Service

Welcome to the new Rumsey Holiday Homes selection of privately owned self-catering houses, flats and bungalows. For over 70 years now, the name of Rumsey's has been associated with quality accommodation in Poole and the surrounding areas. The business has always sought to provide owners and holldaymakers with the very best in self-catering accommodation. A Self-catering holiday represents excellent value for families compared with other kinds of holiday accommodation. Coupled with this is the freedom to do what you please with no timetables or regimentation to hamper your enjoyment and relaxation. Our reputation is built on this and the ability to provide personal and on the spot service which has contributed to the high percentage of repeat bookings and recommendations we receive each year. This brochure contains a wide variety of accommodation and we hope that you find in it just the right property for your holiday.

Comfortable Accommodation in Good Locations

It would not be difficult to increase the number of properties In our brochure if we accepted all we were offered without discrimination. However, we continue to pursue a policy of selectivity with the result that almost all are In prime holiday locations. Indeed, we are in the fortunate position of being able to include quite a few which front directly onto the superb Sandbanks beaches. In the odd one or two cases where the accommodation is of a lesser standard than the average, this is reflected in the description, but the property has been included on account of its special location and proven demand. On the other hand much of the accommodation is among the best to be found in the self-catering industry.

Descriptions

Requirements, expectations and opinions do vary from one holiday family to another, so we have purposefully tried to keep the descriptions as factual as possible. We are always happy to do our best to amplify brochure descriptions over the telephone when requested but cannot accept responsibility for any resulting disappointment or misinterpretation of information offered. As a rough guide to our descriptions of furnishings, where they contain no reference to standard, or are described as just "comfortable", we regard them as representing a generally acceptable degree of comfort, but not luxurious. A higher standard would be described as 'well', 'very well' or 'tastefully' furnished, or similar. A minimum standard would be indicated by the word 'basic', but all the accommodation offered has proved generally acceptable to families who have used it.

Conditions of Hire

IT IS MOST IMPORTANT THAT YOU READ THE CONDITIONS OF HIRE, TO BE FOUND UNDER THE 'HOW TO BOOK' BUTTON AT THE TOP OF THIS PAGE.

Tourist Board Classification and Grading

Owners of some of the properties in this brochure have joined the ''Visit Britain" inspection and grading scheme and this is symbolised in the descriptions. The number of stars (to a maximum of 5) signifies a combined assessment of facilities and quality as per the Quality Standards Criteria.

Sleeping Capacities, Cots, Nursery Equipment

Above each description we state the number of bedrooms and maximum number of persons they accommodate in the beds provided. A 'plus' sign after the number of persons indicates additional sleeping facilities such as cot bed-settee or the like which will be mentioned in the description. If a cot or high chair is not provided it is usually possible to hire one locally.

Pets

A certain number of properties may accept pets by arrangement. These are mentioned within the brochure details. (See section 10 of the Booking Conditions.) "No Pets" does not necessarily mean the accommodation is pet free, as some owners may have their own pets, that accompany them when they stay at the property.

Beds, Bedding and Linen

Unless otherwise stated in the Description, you need to provide your own linen and towels and this applies whether there are blankets or duvets. When duvets are provided this is stated in the description, otherwise blankets are provided. Unless specified, beds are 4'6" or 3' for D or S and bunks 2'6" unless "Adult".

Telephone & Broadband Services

These vary from unit to unit and are detailed in each description. All Broadband connections and services are subject to tenant's own equipment. Note that extra equipment (i.e. internet and fax) cannot be installed/used at PPP properties.

Refundable Security Bond

Although no longer applied as a matter of routine, where applicable, this is charged per week and is shown under RSB in the property description. We account to you for it, usually 3 to 4 weeks after your holiday. (See 8 of Booking Conditions).

Change-Over Days

These are Saturdays unless otherwise stated within the description. You may take up occupation from 3 pm and must vacate not later than 10:00am on the day of departure.

Collection of Keys

Details about collection will be found in the letter acknowledging payment of the balance of the holiday price. One set is provided by us. A second may be found in some properties. Our office whereabouts is indicated on the map and this is the collection and return point for keys of local properties. Please note: Arrivals outside normal hours may incur a charge of £15.00.

Cleaning

Holidaymakers are requested to leave the property clean and tidy, as per the hire contract, there being insufficient time on change-over days for owners or representatives to provide more than a superficial check and a limited amount of cleaning. In this matter we must rely largely on the goodwill of holidaymakers, whose co-operation is always much appreciated, and we are pleased to say, generally forthcoming. Should it be found that the accommodation is not left as required, a charge will be made against your refundable security bond.

Priority Booking Service

ALL VISITORS will be sent a provisional booking for the same period in the following year (subject to the property being listed and not scheduled for owner use). These will be sent out in mid-November (as has always been the case) and completed booking forms and initial payments received by the specified date. In the event you have not received your "priority offer" by 30th November please contact us immediately.

Occupation Charges and Seasons

The Occupation Charge includes gas and electricity unless otherwise stated in the property description. Any extra services provided will be mentioned in the description.

Prices on request for Christmas and New Year.

Short Breaks

These are not generally available. However, where a Short Break can be offered, the following rules apply:

1. A flat rate of 70% for up to 4 nights.
2. Short Breaks CANNOT be booked more than 4 weeks before the holiday date.
3. No 'Priority entitlement' in subsequent years.
4. Payment by card or cash on booking (i.e. provisionals are not held for 7 days).
5. Short Breaks are not generally available in High or Low Seasons.

Availability

Please ring on 01202 707 357 to confirm availability and book.

Sandbanks Beach Front Properties

Please note - periodic changes in sand level and beach defence works by the authorities can affect access to the beach from some properties.

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